Welcome back to Alma Vale Centre, we are delighted to be open again.
We are resuming treatments with the following precautions, to ensure hygiene standards are maintained, reduce potential viral transmission and to keep all of us safe and well.
I have conducted an extensive formal risk assessment, as guided by the British Acupuncture Council.
Prior to your appointment
You will be sent a consent form before your appointment. This is to assess whether you, or anyone you live with have recently been unwell, or whether you are shielding or vulnerable. This form needs to be filled in and sent back the day before your treatment.
Please cancel your appointment if you have any symptoms of cough, fever or chills, sore throat, shortness of breath, recent loss of taste or smell, a new skin rash, or have been in contact with anyone who has any of the above symptoms. There will be no charge for these cancellations.
It may be deemed best that you do not come in until your health or the COVID guidelines change. Do contact your practitioner with any queries.
Video consultations are available from some practitioners:
- Acupuncture clients may be offered a video consultation, with recommendations of acupressure and lifestyle changes.
- Chinese herbal medicine can be prescribed by video call.
- Physiotherapy clients may be given stretches and exercises over a video call.
Face to Face Treatments
All practitioners will wear either a facemask or visor; please wear your own face mask on entering the clinic. Your practitioner will have a small number of masks for sale should you forget yours.
Touch-free hand sanitizer is to be used immediately on entering Alma Vale Centre. Practitioners will thoroughly wash their hands between clients.
There is now an additional 15 mins between appointments.
This gives time to clean and disinfect the couch, chair arms, door handles, doorbell, card reader and any other touch points. It also gives time for the room to air, thus reducing viral load.
In addition, our rooms have anti-viral essential oils in vaporisers, reducing viral load.
Appointment times are staggered to maintain social distance. This reduces clients passing one another or waiting in communal areas.
Our couches are now either used without covers and sheets, to facilitate cleaning between clients, or fresh covers and sheets are used per client.
All treatment pillows and bolsters have vinyl washable covers, which are cleaned between each treatment.
Please will you:
- Arrive on time; we have no waiting facilities at present.
- Bring your own clean towel or covering to place over you if you think you may be cold, and a bag to put it in at the end of the session.
- Bring your own water bottle, as we cannot supply drinks.
Online or card payment only.
Many thanks for your cooperation in this.
Alma Vale Centre