We are now looking for a part-time receptionist to join our team, working 12 hours per week. Days/hours worked to be negotiable.

The Alma Vale Centre is a multidisciplinary complementary therapy centre in Clifton. We house a group of experienced practitioners of acupuncture, Chinese herbs, massage, yoga, psychotherapy, hypnotherapy and more. We provide a professional, friendly and safe environment to support people in developing their optimum health and fullest potential.

Duties include:

  • Front of house reception – dealing with all clients, making appointments, taking payments.
  • Dealing with all enquiries face to face, via email, post or telephone.
  • Upkeep of the diary
  • Updating client database
  • Sending new patient letters and appointment text reminders
  • Housekeeping
  • Other duties as and when required by the Director and Centre Manager

Person Specification

Essential Skills:

  • Excellent customer services skills in dealing with a wide range of individuals
  • Able to maintain confidentiality and sensitivity at all times.
  • Excellent communication and interpersonal skills in dealings whether face to face, in writing or on the telephone.
  • Excellent organisation skills with attention to detail.
  • Sales experience
  • Good IT skills – ability to use databases, excel and programs specific to clinic (training will be given).

Desirable Skills:

  • Interest in complementary therapies
  • Experience using an Apple Mac computer
  • Experience of diary management
  • Ability to work additional hours to cover holiday and sickness

Further Details:

  • 12 hours per week
  • Exact hours to be negotiated of mornings of 9:30am to 12:30pm and/or afternoons of 1:30pm to 4:30pm
  • £8.00 per hour
  • Position on a self-employed basis

To apply send (to the address below or email provided):

  • Your CV
  • A supporting letter that addresses the essential and desirable criteria outlined for the role and how you meet them. Please give examples.
  • Deadline – Thursday 18th May at 9:00pm
  • Those shortlisted for interview will be contacted on Friday 19th May
  • Interviews taking place in the morning on Thursday 25th May
  • Start date as soon as possible